This is an article I wrote that was just published in the FordPros Magazine, of which I've had the honor to be a part of since 2007. Happy New Year!
I’ve got my tinfoil hat on and I’m feeling the energy transfer bringing me magnificent wisdom for the coming year. Here it is: We have to accept and acclimate to the New Normal. That statement should bring some giggles at least. I really don’t know what the New Normal is because I don’t even know what the Old Normal was or what Normal is. I think we just make this stuff up as we go along. There is no such thing because there is one thing that we can bet the farm on: Change is a given! Change is constant. If this is true, how could there be a normal? I’m betting on constant change and not on some version of normal.
So, the trends for next year and beyond is that people and companies will try to determine normal and the New Normal and miss every single time. Predicting change isn’t any easier; however, since change will be unavoidable, it seems to me that finding a way to embrace that is the key to dealing with it in a healthy way.
Here’s some ideas to ponder. Let us all as people and as companies learn how to express rather than to try to impress. Let’s leave our egos in the closet at home and allow our genuine expression to rule. Let us constantly remember that being of service to our customers, the market, our employees, and each other is one of our most important core values. This is another way to express rather than impress. Let us be more kind to everyone including ourselves. Let us learn to drop the rope of resistance. That rope is nothing but stress and a host of negative emotions. It is easier than we could imagine releasing that stress: open hands, let the rope fall to the ground. Next step: Don’t pick it back up! Let us build the best products while paying attention and caring for all who help to make that possible. Let us respect and admire our customers and potential customers by helping them receive the best value and service possible. Let us learn that love in business is not an oxymoron. Let us then bring our love to work and back home again renewed and expanded. Let us release the resistance of fear and fully accept the joy of love. Love will be our highest expression with no need whatsoever to impress anyone.
We can see the room after we’ve turned on the dark switch or we can see the room after we’ve turned on the light. It is always a choice. We are the choosers. We try to see normal where normal is a completely made-up idea, or we can learn to not only embrace change but get excited about it and how we can apply innovation and excellence to meet any and all challenges. Personally, I see a future so bright that it is blinding. I’ll get my sunglasses and join you in the light!